Get design tips to boost the impact of your display ad

[Cross-posted from Inside AdWords]

While the right text and placement of your display ad are always crucial, you should also make sure that your ad is well designed. But how exactly can you ensure that your ad stands out on a web page, looks professional and is consistent with your overall brand message?

On Thursday, September 2nd, we’ll be holding a short one-off live course on effective display ad design. The session will give you a set of practical design tips including key insights on using color, font and images. The focus will be on the Display Ad Builder tool, although the tips are applicable to display design in general. The course is suitable for anyone interested in display advertising.

The course will be held on Thursday, September 2nd at: 3pm - 4pm BST / GMT+1 (London), 10am-11am EDT (New York), 7am-8am PDT (San Francisco).

Sign up here to attend.

Posted by Miles Johnson, Inside AdWords crew

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Email overload? Try Priority Inbox.

[Cross-posted from the Google Enterprise Blog]

Information overload is a reality of the modern workplace. The average corporate worker sends and receives more than 150 messages per day¹, an email deluge of varying importance: key project updates from colleagues, requests from higher-ups, appointment reminders, and automated mail that’s often much less important. With so much information to process, simply figuring out what needs to be be read and what needs a reply takes up a lot of time. Today, we’re excited to introduce Priority Inbox Beta in Gmail, an experimental new way of reducing information overload.

Priority Inbox is a new view of your inbox that automatically helps you focus on your most important messages. Gmail has always kept spam messages out of your inbox, and now we’ve improved Gmail’s filter to help you see the emails that matter faster without requiring you to set up complex rules.

Here’s how it works: Priority Inbox splits your inbox into three sections: “Important and unread,” “Starred,” and “Everything else”:

Messages are automatically categorized as they arrive in your inbox. Gmail uses a variety of signals to predict which messages are important, including the people you email most and which messages you open and reply to (these are likely more important than the ones you skip over). And as you use Gmail, it will get better. You can improve the ranking in Priority Inbox by clicking the buttons at the top of the inbox to mark conversations as important or not important.

As a result, your inbox is better organized, and you can spend your time addressing your most important emails right away. When we tested Priority Inbox at Google, we found that people spent 6% less time on email after enabling this feature. This translates to a week’s worth of time saved each year for information workers who typically spend 13 hours per week on email today!²

Luke Leonhard, Web Services Manager for Brady Corporation, says “Like many of our users, I get over a hundred messages each day. Priority Inbox saves me time by displaying emails in order of importance, letting me process them more efficiently than before. The time I save can then be spent on new projects that add value to Brady rather than managing my inbox.”

Over the next week, we’ll be rolling out Priority Inbox settings to users in organizations with the “Enable pre-release features” option selected in the Google Apps control panel.

Helping users manage lots of information has always been a core goal of Gmail, and we’re excited to see how Priority Inbox helps users in organizations mitigate information overload and get to important messages faster.

Posted by Doug Aberdeen, Software Engineer

1. “Email Statistics Report, 2009-2013”, The Radicati Group, Inc, 2009

2. “Hidden Costs of Information Work in the Enterprise Exposed in New IDC Progress Report”, IDC, 2009

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More advertiser control on YouTube

[Cross-posted from the YouTube Blog]

At YouTube, we’re constantly working to give advertisers control and flexibility over their YouTube campaigns. We place great value on this because ads are an extension of what a company represents as a business, and we want YouTube to be a place where that reputation and image can flourish.

To that end, we’ve been rolling out features to keep advertisers in control of their campaigns. We announced one such example last week, when we launched a feature that gives select advertisers the ability to voluntarily age-restrict their videos. But there’s more work to do.

To date, we’ve given advertisers the ability to pick and choose individual videos on YouTube to target using our Video Targeting Tool. But one of the most frequently requested features we’ve heard from advertisers is the ability to exclude individual videos and channels from the campaigns they run on our site. Today, we’re excited to announce video and channel exclusions, a way for advertisers to pick specific YouTube videos and channel URLs that they don’t want their ads to appear with.

Here’s an example: let’s say you run a vegan bakery. You want to strike a balance between good exposure for your baked goods online, while staying true to your company values in offering items free of animal or dairy-products. Now you can indicate which videos are not the best fit for your audience. Since your customers are probably not watching ‘Homewrecker Hot Dog’, you can provide this video exclusion under the "Networks" tab.

Similarly, you might run a keyword-targeted campaign on bakery-related keywords, and exclude whole channels that you don’t feel suit your audience. So if FoodNetworkTV has videos centered mostly around cooking meat dishes, you have the controls to prevent ads from showing on that channel.

Alternatively, if your ads are appearing on a video that has content you deem inappropriate for your audience, or perhaps isn’t performing in terms of click-through rate or conversions, you can optimize your campaign by using this new feature to exclude it.

Google has also been investing significantly in ensuring brand safety, transparency and control for advertisers across the Google Display Network. We’re hoping that these added layers of control will make your campaign targeting even more precise. Keep sending us your feedback so we can make future product improvements.

Baljeet Singh, Senior Product Manager recently watched “AH NOM NOM: Wholesome Bakery Best Vegan Bakery Food Cart In San Francisco”

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Going Google across the 50 States: Bowery Lane Bicycles in New York rides towards success with Google Apps

[Cross-posted from the Google Enterprise Blog]

Editor’s note: Over the past couple months, thousands of businesses have added their Gone Google story to our community map and even more have used the Go Google cloud calculator to test drive life in the cloud. To highlight some of these companies’ Gone Google stories, we decided to talk to Google Apps customers across the United States. Check back each week to see which state we visit next. To learn more about other organizations that have gone Google and share your story, visit our community map.

Two years ago, Patrick Benard and Sean Naughton completed their first handmade bicycle. Shortly after, they opened Bowery Lane Bicycles in Manhattan with a commitment to having a positive impact on the environment and the local community. Today, they continue to design bicycles for the urban cyclist, build them by hand in New York – in a local factory that uses solar panels to generate 30% of its power – and sell them from their showroom and at city cycling events. Even on the business side, the founders have taken a community approach, working only with local vendors and freelancers.

A year after Bowery Lane Bicycles opened, Michael Salvatore, chief officer of just about everything, was brought on board to help run the business. His first task was to get the company operating and communicating on a more professional level by banning personal email addresses for work and implementing Google Apps so everyone had @bowerylanebicycles.com email addresses. From experience at previous companies, Michael knew that email addresses were only the beginning and started using Google Apps to improve other business processes. He shares with us how this was done.

“We rely on freelancers and friends located throughout the city to get projects done, and Google Docs makes this possible. Our friends have day jobs so being able to access everything online and collaborate with us in real-time, from anywhere, is not only convenient, it’s essential.

Google Calendar also helps us quickly spread the word among our friends about upcoming cycling and charity events where we’ll need staffing help. We keep a master calendar of all events and send out invites directly from Google Calendar. On the sales end, our showroom is viewed by appointment only, so we use a shared calendar for all of our scheduling.

To track inventory, I use Google forms. When a sale is made the model number of the bicycle purchased and other relevant information is inputted into a form. All the details are then populated directly into my spreadsheet and I can keep track of which bikes are low in inventory and when I need to order more. It’s simple but efficient.

With most of our business software needs taken care of, we can focus on our main goal – manufacturing the best bikes we can. Yes, we’re a small start-up, but we realized early on that successful companies need to be able to communicate quickly and keep track of their business as they expand. We can do just that, thanks to Google Apps.”

Posted by Michelle Lisowski, Google Apps team

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YouTube Homepage: Promoted Videos advertisers can get it while it's hot

[Cross-posted from the YouTube blog]

For big advertisers on YouTube, the YouTube homepage is often seen as the holy grail. It's the highest-profile placement on YouTube, providing marketers with the ability to deliver a big impact and drive attention to content, trailers or advertising. To give you an idea of the scale we’re talking about, the homepage has been delivering nearly 45 million impressions per day and 18 million unique visitors a day in the U.S. — that's the equivalent to the ratings of several top-rated prime-time television shows combined. While impressions and unique visitors are never guaranteed, users who visit the homepage are actively looking for the next video to watch, so advertisers naturally want to be part of the action.

A little known fact is that a few days each quarter, we open up the YouTube homepage to Promoted Video advertisers. These companies end up getting a bit of extra exposure from their campaigns. There are a couple of ways to make sure your ads show up on the homepage, should the opportunity arise. First, log into your AdWords account, and under "Campaign Settings," consider the following:

• In order for Promoted Videos ads to appear on YouTube browse pages, watch pages, and on the homepage, select "Display Network"
• To appear *only* on YouTube placements, select "Relevant pages only on the placements I manage" and add youtube.com as a managed placement.
• To appear *only* on the homepage, select "Relevant pages only on the placements I manage" and add youtube.com::pyv-top-right-homepage as a managed placement
• Set a specific bid for the homepage and keep in mind that it is a more competitive placement
• Please note: this feature is only available in Australia, Brazil, Canada, France, Germany, Italy, Spain, the U.K., and The U.S.

Because the dates we run Promoted Videos on the YouTube homepage vary, we unfortunately don't have a set schedule to provide to our advertisers. However, we typically know about 48 hours in advance. If you have a managed account, you can ask your Google representative to let you know when these opportunities arise so that you can increase your bids to improve your chances of showing up.

Several advertisers – large and small – have found great success showing Promoted Videos on the homepage. One YouTube advertiser, Dynomighty Design, grew their entire business by using Promoted Videos and getting placements on the YouTube homepage. Founder Terrence Kelleman says: "YouTube helps us sell our product, learn about our audience and build a strong brand image. And as a small company with a limited advertising budget, YouTube has become our main advertising strategy. Not only are costs low with Promoted Videos, but healthy conversions also make YouTube our #1 referring site in terms of traffic and revenue." To read more about Dynomighty's story, check out their original YouTube video and their feature on the Official Google Blog.

The YouTube homepage has a captive, engaged audience and it's our goal to let advertisers understand how best to reach customers that would be interested in hearing from them. For more information about advertising on YouTube, visit youtube.com/advertising, and for more information on Promoted Videos, check out ads.youtube.com.

Mark Sabec, Product Marketing Manager, recently checked out YouTube Show & Tell, home of the best creative marketing examples on YouTube.

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Guidance and Updated Policies for Writing Reviews

[Cross-posted from the LatLong blog. While this post about writing reviews may not be actionable for business owners like you, we wanted to share this information about the guidelines and policies we have in place to help ensure that reviews about your business that appear on your Place Page are useful and relevant. -Ed.]

Three years ago we launched reviews for places on Google so that you could share your opinion of any place in the world. Your reviews help other users find places that are right for them.

We encourage you to continue sharing your experiences and opinions -- both good and bad. At the same time, we want to ensure that the information posted in reviews is useful and relevant for everyone. So today, we’ve updated and clarified the guidelines and policies for writing reviews. These guidelines help to make sure that reviewers understand how to write thoughtful reviews, that readers will find them informative, and that the content of the reviews provide useful feedback for Google Places business owners. We’re also sharing more information about when and why some reviews may be removed from a Place page. Below is a quick summary of the updates. Be sure to review the updated policy for more details.

Tips for writing great reviews
There isn’t an exact formula to writing a great review. Reviews are best when they reflect the unique opinion and viewpoint of an individual. You can share as much or as little information as you’d like: you might choose to describe the intricate details of a restaurant’s decor, or simply recommend your favorite dish. In the updated policy, you’ll find several best practices to consider when reviewing a business. These tips can help you convey your personal opinions clearly and effectively.

Does Google remove reviews?
The short answer is yes. Reviews are intended as a way for people to share useful and relevant information. That encompasses a wide range of opinions, most of which are permitted by our policy. However, in instances in which a review is in violation of our policy, we will remove the review. It’s important to remember that negative reviews aren’t against our policy. We encourage you to share your honest opinions about a business. And if you’re a business owner, you can directly respond to reviews to share your side of the story.

The process for reporting a review that violates our policies hasn’t changed. You can still report a review using the Flag as inappropriate link found next to each review submitted through Google Maps. When a review is flagged, we'll check to determine if the review violates our guidelines and take action accordingly.

This policy update is our latest step in our ongoing effort to improve your experience with business reviews. We hope you continue to voice your experiences, thoughts and opinions of the places you visit!

Posted by Stephen Seyboth, Product Manager

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Building your web presence with Google Sites and Google Places

Today, we’re launching a Getting Started Guide for Google Sites and Google Places to help local business owners who are looking to increase their presence on the web and on Google Maps. Creating a Google site for your business will allow potential customers to learn more about your products, hours, and location before they even set foot in your store. It should also help answer some of those frequently-asked-questions that you’d otherwise have to take over the phone.

With Google Sites, you can easily create a free website for your business. We have site templates that you can choose from, and, within a few minutes, you can create a new website. There are also some quick tips available on how to customize it with images of your business, a map of your location, or a menu.

This guide will also show you how to ensure that a listing about your business appears for free when potential customers search for you on Google.com or Google Maps. The listing, which you can quickly and easily create through Google Places, includes basic information like your business name, location, and phone number. You can also edit it at any time with additional details like coupons, customized messages and more to help your business stand out. To find out more about Google Places listings, please see this blog post on the official Google Blog.

We hope that you find this Getting Started Guide useful!

Posted by Lisa Ding, Google Sites Team

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